Returns & Exchanges

At Egoss, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for all unworn and original items. If your order doesn't meet your expectations, our streamlined process ensures a quick exchange or a full refund to your original payment method.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Ship the Item

Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing